Samsung – Case Study

Case Study: Samsung

Client’s overview

Our client is one of the world’s largest producers of electronic devices.

Business Challenges

For this rapidly expanding company, faster production was the need of the hour. The company consistently on boarded new users and consequently needed a way to scale their existing Atlassian Stack, consisting of Jira and Confluence to keep pace.

Due to significant growth in JIRA usage, the older version of JIRA proved insufficient and ran against compatibility limitations. Additionally, JIRA, Confluence and databases hosted on the same server further caused performance issues like repeated bugs, errors and slower production.

Solution

The ASPL team recommended migration of JIRA, Confluence and database on 3 separate servers, which would transform the speed of operation, without losing any data. Scripts were rewritten, plugins were updated and add-ons were reconfigured to be made compatible with the newer version of JIRA.

Business Impact

Benefits

In the months following the transition, our client witnessed faster production cycles and an error-free environment. Migrating JIRA, Confluence and database on 3 different servers’ fast-tracked performance and helped teams in delivering agile outcomes.

Further, reconfiguring add-ons, rewriting scripts and updating plugins helped in resolving compatibility issues and mitigated the risk of data loss.

Products used

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