Client Wall Street Exchange, UAE

Industry Finance, Banking

Strength39000+ Students & 3000+ Faculties

Use Case Wall Street Exchange, UAE

Wall Street Exchange, Dubai

Client’s Overview

Gulf’s leading foreign exchange group leverages JIRA & JSD to refine collaboration & communication

Member of Emirates Post Group, our client provides a wide range of foreign exchange and money transfer services in the Gulf Region. With this far-flung geography, maintaining a large team of employees up and running became a daunting challenge. Hence, with an aim of improving and standardising processes within its IT division, they turned to JIRA Software and Jira Service Desk to support all the company’s issues and request tracking processes.

Business Challenges

In the wake of growing employee size, organization looked for ways to consolidate support requests across various departments while streamlining workflow.

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