Zendesk Administration and Implementation

Role (Job Role): Zendesk Administration & Implementation
No. of Positions: 3
Employment Type: Contractual
Location: Bangalore/Mumbai (Willing to travel between these Locations)
Experience: 1-2 Years

Job Description:

  • Experience on two or more complex Zendesk Implementations and Migrations
  • Zendesk Integrations with 3rd party tools
  • Zendesk Support Administrator Certification will be an added advantage.
  • Experience with various architectures (Web, Enterprise, SaaS) and methodologies
  • Experience with RESTful and JSON API implementation approaches
  • Expert on Zendesk App Framework and related SSO capabilities
  • Highly motivated communicator capable of managing multiple tasks in a fast-paced environment
  • Good understanding of support processes and infrastructure

Required Technical and Professional Expertise:

  • Zendesk Support Administrator Certification will be an added advantage
  • Excellent communication, interpersonal skills, and eloquent writing skills

Required Education: Any
Travel Required: Yes
Is this role a commissionable/sales incentive based position? No
Salary: Negotiable

 

To apply for this job email your details to careers@amrutsoftware.com

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