Role: Enterprise Growth Account Manager
Experience required: 5- 8 years’ sales experience; preferably in an Account Manager role
Job Location: Mumbai/ Pune
Qualification: BE IT/CS, BSC IT/CS, BCA IT/CS, and MCA IT/CS. MBA preferred with thorough knowledge on Information and Technology domain

What are we looking for and our Expectations from the candidate?

• As an Account Manager will be responsible for driving sales into existing defined accounts. Your accounts will all have strategic importance to the growth of the region.
• You will collaborate with teams across Amrut Software to manage all aspects of the sales process including business development, lead management, qualification, evaluation, and closing.
• You will advocate multiple product-lines and as a brand ambassador you will champion our innovative Software-as-a-Service (SAAS) products to make organizations more productive, efficient and customer oriented.

Role and Responsibility:

• Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.
• Possess a comprehensive understanding of Monday.com/Zendesk/ Freshworks solution and connect that knowledge directly to customer ROI.
• Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
• Be an expert on the Monday.com/Zendesk/Freshworks platform, with a deep understanding of our capabilities and value.
• Consult with customers on their internal processes and challenge leaders to drive change across their organization.
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of Monday.com/Zendesk/ Freshworks.
• Partner with others at Monday.com/Zendesk/ Freshworks to ensure successful account management and surface customer inputs back

To be successful in this role, we need someone who has the below Professional & Technical Skills:

• Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting.
• Prior experience in Strategy consulting – benefit.
• Strong customer-facing and presentation skills with ability to establish credibility with executives.

Process Skills:

• Good learner and listener.
• Exceptionally good in English, spoken, and written the same as in communication skills and email communications.
• Providing Support over call and mails.
• Good leadership qualities.
• Should have a good potential of picking up new skills and products.
• Flexibility to learn and adapt to the new environment. Should be an outspoken person as a job requires this.

Behavioural Skills:

• Interaction and communicative.
• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
• Effectively collaborate and communicate with the stakeholders and ensure client satisfaction.
• Can understand the customer and internal company communication with ease.
• Bonds with the team

Salary: As per company standards
Travel: Candidate should be flexible and ready to travel anywhere