Job Category: Sales
Job Type: Full Time
Job Location: Mumbai Pune

Role: Enterprise Growth Account Manager
Experience required: 5- 8 years’ sales experience; preferably in an Account Manager role
Job Location: Mumbai/ Pune
Qualification: BE IT/CS, BSC IT/CS, BCA IT/CS, and MCA IT/CS. MBA preferred with thorough knowledge on Information and Technology domain

What are we looking for and our Expectations from the candidate?

  • As an Account Manager will be responsible for driving sales into existing defined accounts. Your accounts will all have strategic importance to the growth of the region.
  • You will collaborate with teams across Amrut Software to manage all aspects of the sales process including business development, lead management, qualification, evaluation, and closing.
  • You will advocate multiple product-lines and as a brand ambassador you will champion our innovative Software-as-a-Service (SAAS) products to make organizations more productive, efficient and customer oriented.

Role and Responsibility:

  • Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.
  • Possess a comprehensive understanding of Freshworks solution and connect that knowledge directly to customer ROI.
  • Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
  • Be an expert on the platform, with a deep understanding of our capabilities and value.
  • Consult with customers on their internal processes and challenge leaders to drive change across their organization.
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of Freshworks.
  • Partner with others at Freshworks to ensure successful account management and surface customer inputs back

To be successful in this role, we need someone who has the below Professional & Technical Skills:

  • Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting.
  • Prior experience in Strategy consulting – benefit.
  • Strong customer-facing and presentation skills with the ability to establish credibility with executives.

Process Skills:

  • Good learner and listener.
  • Exceptionally good in English, spoken, and written the same as in communication skills and email communications.
  • Providing Support over calls and mails.
  • Good leadership qualities.
  • Should have a good potential of picking up new skills and products.
  • Flexibility to learn and adapt to the new environment. Should be an outspoken person as a job requires this.

Behavioural Skills:

  • Interaction and communicative.
  • Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
  • Effectively collaborate and communicate with the stakeholders and ensure client satisfaction.
  • Can understand customer and internal company communication with ease.
  • Bonds with the team

Salary: As per company standards
Travel: Candidate should be flexible and ready to travel anywhere

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