Role: Infra Monitoring Tools Specialist
Experience required: 3-5 years
Job Location: Pune
No. of Positions: 1 (One)
Employment Type: Full-time
Qualification: BE IT/CS, BSC IT/CS, BCA IT/CS, and MCA IT/CS

What are we looking for and our Expectations from the candidate?
Looking for a candidate who is Responsible for the design, development, testing, and implementation of Nagios Core or XI applications to meet business process and application requirements.

Technical / Software Skill sets

• Linux Administration
• Nagios core/XI
• MySQL/Mariadb
• Network

Role and Responsibility

• Experience with design, implementation, and support of monitoring tools in a complex, heterogeneous, multi-platform environment.
• Must possess excellent knowledge of Linux Infrastructure, Nagios Administration
• Setting up monitoring for server performance and availability in Nagios.
• Good understanding of alert management and logs for IT systems – servers, storage, network, database etc,
• Strong experience in Nagios integration with ticketing tools like ServiceNow, etc.
• Fine-tune the Nagios solutions to give the right incidents to the IT services teams.
• Troubleshoot performance and operation issues that arise with the Nagios platform.
• Provide ongoing operational support including upgrades, defect fixes, and any Process change activities.
• Function as integrators between business needs and technology solutions, helping to create technology solutions to meet client’s business needs.
• Defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation.
• 3+ years of work experience in Nagios Core, XI is mandatory.
• Experience with Patch management tools, Service Now Integration, and end-to-end ITSM tools knowledge is preferred.
• Experience with configuring Nagios Auto-Discovery, alerts, and notifications.

Behavioral Skills

• Resolve and communicate technical issues of support or projects and explore alternate designs.
• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the support or project.
• Effectively collaborates and communicates with the stakeholders and ensures client satisfaction