Job Category: Sales
Job Type: Full Time
Job Location: Mumbai

Tool: Pre Sales Engineer
Experience: 5-10 years in Software Development and 5+ years in Pre Sales
No. of Positions: 2 (1 Sr Position and 1 Presales accounts manager)
Notice Period: One month is preferred/Urgent closure
Qualifications: BE IT/CS, BSC IT/CS, BCA IT/CS, MCA IT/CS. Preferred an MBA having knowledge in Information and Technology domain

Key Deliverables/Mandatory

  • The Pre-Sales Technical team is responsible for providing technical solutions to new & existing customers on Atlassian, Zendesk, GitHub, and DevOps Solutions.
  • This is an exciting opportunity for an experienced industry professional with strong core technical skills to join and add value to a dedicated and friendly team.
  • The Pre-Sales Consultant must be able to articulate the company’s technology and product portfolio, positioning to both business and technical users.
  • Primarily engaged in a presale’s technical consultancy role, the consultant will provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities.

 

Key Responsibilities of the profile

  • To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
  • Provide technical solutions in a professional manner and to agreed timeframes Create and confidently deliver technical presentations internally and externally
  • Deliver training on solutions and provide product support to channel partners and internal stakeholders
  • Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
  • Able to understand business drivers and risks involved to the customer and to Sell technical solutions to the customer with professionalism and enthusiasm
  • Provide accurate and timely management information, to include – activity reports, bid reviews, project forecasts, KPI’s
  • Adhere to the Company’s Quality and Business Processes
  • To structure and produce compelling technical proposals/estimates and technical documentation outlining the cost savings and business benefits to clients.
  • Interface with the implementation/project team, articulating customer requirement, to ensure a smooth transition from Sale to Delivery
  • Ability to demonstrate our solution products and technologies effectively to audiences of varied technical knowledge
 

Candidate Profile/Skillset expectations Mandatory

  • In-depth working knowledge of products preferably JIRA, Confluence, Bit Bucket, Zendesk
  • Strong interest in new offerings in technology in the field of Project Management, DevOps, etc.
  • Give product-based customized solutions to the customers on the existing product line of ASPL
  • Working knowledge of current DevOps Practices and tools used in DevOps Framework
  • Good Knowledge and understanding of Integrations and API’s
  • Understanding of Agile process is a must/Mandatory
  • Certifications in DevOps, Agile Methodologies, Atlassian product Suit is an added advantage/preferred
  • Previous experience of requirements gathering, design, and solution building and the ability to replicate this in a commercial setting
  • Able to show and discuss a range of previous customer solution designs
  • Be able to demonstrate familiarity with project management, ITSM, and security/Monitoring tools integration between the same
  • Be able to demonstrate familiarity with the DevOps Framework and toolsets
  • Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations, and product development
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • Ability to cope under pressure and prioritize work accordingly
  • Willingness to travel anywhere in India and as per client requirements
  • Project management experience a distinct advantage
 

Process Skills

  • Problem-solving capabilities are a must.
  • Should have in-depth knowledge of Networking concepts and understandings of its technical environment with upgraded skill sets.
  • Exceptionally good in English, spoken and written same as in communication skills and email communications.
  • Should be able to be crisp in coordinating with the clients and able to understand their requirements completely.
  • Providing Support over call and mails,
  • Good leadership qualities.
  • Should have a good potential of picking up new skills and products
  • Flexibility to learn and adapt to a new environment. Should be an outspoken person as the job requires this
 

Behavioral Skills

  • Resolve and communicate technical issues of projects and explore alternate solutions to the team and customers
  • Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project
  • Effectively collaborate and communicate with the stakeholders and ensure client satisfaction
  • Is able to understand the customer and internal company communication with easeResolve and communicate technical issues of projects and explore alternate solutions to the team and customers.

 

Working hours and time 

Day shift, however, demos are scheduled taking into consideration the time / region / Schedule given by the customer, adaptability to deliver /in-case of late hours this will be intimated in advance but candidate must be eager to work for any time zone/ overseas/Domestic clients as per the country/ time schedules for meetings advised. The candidate should be flexible and ready to travel to client locations / onsite post-pandemic.

Travel: Candidate should be flexible and ready to travel.

Salary: As per company standards.

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