Chat for Jira Service Desk Cloud

Chat for JIRA Service Desk Cloud

Supercharge your servicedesk with live chat for proactive customer support

Chat Widget on Customer Portal

Enable a chat widget on customer portal at the page footer. Customer can initiate a chat simply by clicking on the same.

Agent View with chat dashboard

Through agent view, agents can browse through all the customer chats, both active and past. This helps agents to reply to the customers in real time and resolve queries faster.

Chat-based ticket creation

Agents can create issues from chat for further follow-up, if required. Complete chat transcript is copied in chat description for ease of access.

Introduction to Chat for JIRA Service Desk

Try out Chat for JIRA Service Desk Cloud

For support or any questions related to Chat for JIRA Service Desk and purchasing options, get in touch!

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