Zendesk

Better customer service starts with better communication

Just better together

Your secret recipe for offering better, integrated customer service,
more efficiently, without compromise.

Four powerful
products.

One pretty
package.

The Suite offers everything you need to let conversations with customers flow across channels seamlessly, creating a better experience for both your business and your customers.

SUPPORT

Integrated customer support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

GUIDE

Knowledge base and smart self-service

Zendesk Guide is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.

CHAT

Live chat and messaging

With Zendesk Chat and Message you can proactively engage customers – in real-time and in context—so time sensitive problems get the attention they deserve.

TALK

Call center software

Zendesk Talk makes it easy and eicient for agents to help customers over the phone as part of a seamless omnichannel support experience.

END USER

Carry the conversation

Let customers reach you in whichever way is best for them—web, mobile app, email, voice, or chat—and easily continue the dialogue across every channel.

AGENT

Work. Flow.

An integrated interface means better context, smoother interactions, and less repetition. That means happier agents – and happier customers.

ADMIN

Take control

eporting is consolidated, so it’s easy to manage and monitor all of your channels from one place.

Build better customer relationships

Good customer relationships take work. They require knowledge and the tools to get the job done right. That’s what Zendesk is for. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they help turn interactions into lasting relationships.

The Zendesk Family

Amrut software and Zendesk help organizations understand their customers, improve communication, and offer support where and when it’s needed most. The products work closely together, sharing data, customer history, and communication channels, so your team can too.

support

A beautifully simple system for tracking, prioritizing, and solving customer support tickets

help center

A self-service destination featuring knowledge base articles, community forums, and a customer portal.

chat

Live chat software that provides a fast and responsive way to connect with customers in the moment.

talk

Call center software that allows for more personal and productive phone support conversations

message

Message software that helps companies engage customers on their favorite messaging apps

connect

Customer intelligence software built for targeted campaigns and proactive engagement

explore

Analytics to help measure and understand the entire customer experience

Better customer service starts with better communication

Zendesk brings all your customer conversations into one place.

Introducing The New Zendesk

From Zendesk Blog

How we created Zendesk’s Help Center theme customization

The Help Center theme for the Zendesk Support, Guide, … Read More

Courtesy: Zendesk

Contact us for Zendesk Pricing

If you’d like any help, or have any questions about our tools and purchasing options, get in touch!

022 489 77900 | sales@amrutsoftware.com