Just better together
Your secret recipe for offering better, integrated customer service,
more efficiently, without compromise.
Four powerful
products.
One pretty
package.
The Suite offers everything you need to let conversations with customers flow across channels seamlessly, creating a better experience for both your business and your customers.
SUPPORT
Integrated customer support
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
GUIDE
Knowledge base and smart self-service
Zendesk Guide is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.
CHAT
Live chat and messaging
With Zendesk Chat and Message you can proactively engage customers – in real-time and in context—so time sensitive problems get the attention they deserve.
TALK
Call center software
Zendesk Talk makes it easy and eicient for agents to help customers over the phone as part of a seamless omnichannel support experience.
END USER
Carry the conversation
Let customers reach you in whichever way is best for them—web, mobile app, email, voice, or chat—and easily continue the dialogue across every channel.
AGENT
Work. Flow.
An integrated interface means better context, smoother interactions, and less repetition. That means happier agents – and happier customers.
ADMIN
Take control
eporting is consolidated, so it’s easy to manage and monitor all of your channels from one place.
Build better customer relationships
Good customer relationships take work. They require knowledge and the tools to get the job done right. That’s what Zendesk is for. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they help turn interactions into lasting relationships.
The Zendesk Family
Amrut software and Zendesk help organizations understand their customers, improve communication, and offer support where and when it’s needed most. The products work closely together, sharing data, customer history, and communication channels, so your team can too.
support
A beautifully simple system for tracking, prioritizing, and solving customer support tickets
help center
A self-service destination featuring knowledge base articles, community forums, and a customer portal.
chat
Live chat software that provides a fast and responsive way to connect with customers in the moment.
talk
Call center software that allows for more personal and productive phone support conversations
message
Message software that helps companies engage customers on their favorite messaging apps
connect
Customer intelligence software built for targeted campaigns and proactive engagement
explore
Analytics to help measure and understand the entire customer experience
Better customer service starts with better communication
Zendesk brings all your customer conversations into one place.
Introducing The New Zendesk
From Zendesk Blog
The Help Center theme for the Zendesk Support, Guide, … Read More
Courtesy: Zendesk
Contact us for Zendesk Pricing
If you’d like any help, or have any questions about our tools and purchasing options, get in touch!
Toll free: 022 48971025 | connect@amrutsoftware.com