Better customer service starts with better communication
Faster delivery is a common business request and response always emphasize on migrating to better tools and solutions.
JIRA with HP ALM
Many such use cases where a part or complete integration or an intersection is needed with JIRA and HP ALM. Amrut provides customised integrations and plugin development, if needed.
Use Case 1
JIRA and ALM are already being used in the environment, JIRA being primarily for logging the defects and ALM for test cases. Need a solution or plugin to map the test cases and JIRA defects.
Use Case 2
JIRA primarily used as project management tool and HP ALM is legacy application in the environment. Can we sync the data, plans, user stories, ownership and resolutions?
JIRA with Salesforce
Customer Relationship Management is a must-have function for any organization and adoption of a cloud application is obvious. For a strategic decision, it is possible to keep JIRA service desk functions as is or move those to salesforce cloud. Organizations managing customer account data in Salesforce and services or support requests in Atlassian applications, especially JIRA, stand to gain increased productivity benefits through data integration between the two ecosystems
- Create issues in JIRA from Salesforce
- Map multiple Salesforce cases to a single JIRA issue
- Synchronize updates and comments in Salesforce and JIRA
- Single view of the customer lifecycle
- Integrated reports for product planning
- Compatible with all Salesforce objects
- Real-time collaboration
JIRA with SAP
JIRA integrates with the SAP landscape to increase process efficiency, reduce costs and consolidate your data in ERP. With the integration solution, it is possible to create a process in JIRA with UI to map it to SAP. The management of your configuration item has never been easier. Ranging from production planning, plant management, solution manager, to HCM (Human Capital Management); processes for each module can be created in JIRA with all the benefits of its user-friendly interface.
- Dashboards: Single window
- Planning and control
- Sales and shipment management
- Implement custom processes
- Customized workflow
- Single login for JIRA users
- Synchronize updates and comments in Salesforce and JIRA
- Improved reports
JIRA with Qradar
The integration solution formula depends on the reason for integrating QRadar with JIRA. The first requirement is if you expect JIRA to drive your ticketing system. JIRA can be made to perform reading QRadar data and also making updates in QRadar. On the other hand, Qradar can be altered to take care of JIRA issues. One or two-way integration can help in opening, closing, or creating issues in JIRA and offense creation in Qradar. The functionality is implemented in either of the tools.
If an existing system can be integrated with Qradar as IBM provides ready-to-use integration solutions with QRadar. These solution methods need to be modified to address each unique requirement.
JIRA with Resilient
Resilient users can escalate incidents and import artefacts from email, SIEMs, ticketing systems, and other sources. The integrations with other solutions (including JIRA) reduce investigation time and enable a rapid, decisive response
IBM Resilient incidence management system integration with JIRA for PM is choice for following reasons:
- The Resilient is easy to integrate.
- The Resilient makes security alerts instantly actionable which can provide quick action items for PM and issue management software.
- Integration with Resilient may provide agility, intelligence, and sophistication.
JIRA with Visual studio
With Atlassian connector, it is possible to monitor, add and update JIRA issues from Visual Studio. The benefits of the connector can be varied depending on the requirements and integration efforts taken. Few benefits are as below:
- View a filtered list of issues in Studio.
- Edit or Remove a JIRA issue.
- Create a new JIRA issue.
- Comment on a JIRA issue and view existing comments.
- Log a JIRA issue.
- View a JIRA issue in a Visual Studio window.
- View and download attachments on an issue.
- Perform workflow actions on a selected issue.
Redmine to JIRA
Redmine being open source software, was found in many organizations as cost effective tool for project management. However, migration to JIRA was recommended and opted because of many reasons including but not limited to:
- Customizable workflow designer: JIRA has flexible workflow which allows you to design and deploy custom workflows
- Drag and drop functionality
- Agile planning and reporting: Plan, prioritize, and iterate the work, get real-time, actionable insights for sprints
- Availability of plug-ins and add-ons
- Data center deployment
As both Redmine and JIRA runs on cloud server and provides customizable dashboard, JIRA can be choice for tool and migration.
Team Foundation Server (TFS) to JIRA
Moving from Microsoft Team Foundation Server (TFS) to Atlassian JIRA needs a thought process and the following comparison table can guide you to take the decision. On technical grounds JIRA has few advantages to TFS viz: TFS is deeply integrated with the Microsoft platform whereas JIRA is platform agnostic. TFS is primarily an ALM tool which can also be possible with JIRA. TFS is geared specifically towards software teams, while JIRA is more flexible with adapting ay process oriented workgroup. TFS needs high end server or MS SQL, however JIRA can be installed on any machine with open DBMS. JIRA can create Gantt charts which is not available with TFS.
Team Foundation Server (TFS) to Bitbucket
Bitbucket provides the necessary features to ensure that releases are a success, and unlike its competitors, Bitbucket does this for free. Bitbucket is most suited for small to mid-size business or smaller teams that do not want to host code on their own servers. The advantages of moving TFS to Bitbucket are: Bitbucket gives justice to versioning by tracking every commit with precision. Managing branches for a team working on the same project is easier and it also provides easy web interface for the codebase. With Bitbucket, the only investment is time.
Bitbucket is remote repository based on Git which is a distributed revision control system that advocates collaboration at a wide scale and supports offline development work. That’s why Bitbucket is known for its branching and merging capabilities with ease and speed. Bitbucket is recommended ideal for parallel development work used by open source projects