Chat for JIRA Service Management Atlassian App

Supercharge your service desk with live chat for proactive customer support

Chat Widget on Customer Portal

Enable a chat widget on customer portal at the page footer. Customer can initiate a chat simply by clicking on the same.

Agent View with chat dashboard

Through agent view, agents can browse through all the customer chats, both active and past. This helps agents to reply to the customers in real time and resolve queries faster.

Chat for JIRA Service Management Cloud

Chat-based ticket creation

Agents can create issues from chat for further follow-up, if required. Complete chat transcript is copied in chat description for ease of access.

Amrut Software is Platinum Solution Partner (Enterprise) in India

Solution Partners provide the services, implementation, consulting, and unique solutions that help our users create what’s next.