Privacy Policy
Amrut Software Private Limited, with its registered office situated at Vaswani Chambers, 2nd Floor, 264-265, Dr Annie Besant Road, Municipal Colony, Shivaji Nagar, Worli, Mumbai 400 030. Maharashtra, India and its branch operations situated at various places across India, hereinafter referred to as ‘Amrut Software’, ‘we’, ‘us’ or ‘our’ is committed to respecting your PRIVACY and choices. The privacy statement (hereinafter “Privacy Statement” or “Statement”) highlights our privacy practices regarding Personal Information that we collect and process in compliance with applicable data privacy regulations.
Objective:
Through this privacy statement, we intend to provide a synopsis of our privacy practices regarding Personal Information that we collect and process about you through various sources. Although the primary focus of this statement is on the data collected and processed through our websites that link to this Privacy Statement, which includes www.amrutsoftware.com (referred to as “Amrut Software”), our adherence to the below-mentioned principles remains across the organisation towards personal data processing. Depending on the purposes of processing and your relationship with us as a data subject, we may provide additional customised privacy statements, more information on which can be found below.
The scope of this Statement covers the categories of personal data collected, how we use or process such data, who the recipients of such data are, and your associated rights under applicable laws, including how to exercise the same. The applicability of this Privacy Statement is global; certain additional information may be relevant to you depending on the country where you reside. In case of doubt, please write to info@amrutsoftware.com before you use the website.
In case of a conflict between the local language and the English version, the English version of the Privacy Statement shall prevail.
1. Personal Information that we process and use
1.1 Personal Information that we process
We may collect the following categories of Personal Information:
- Information collected as part of your visit and usage of our website, such as Internet Protocol (IP) address, demographics, your computer’s operating system, device information, telemetry data and browser type and information collected via cookies or similar tracking technologies. As a website visitor who merely browses our website (including the hosted content), without submitting any additional data, this is the most relevant paragraph for applicable data processing.
- Personal and Contact details, such as Name, title, e-mail address, phone numbers, address, designation, Company/Organization, Industry, Location (in terms of City/Country), LinkedIn profiles/URLs (or similar professional data set).
- Login credentials, such as Usernames and Passwords, when you register for any of our applicable services.
- Queries, comments, or feedback as submitted by you, including any correspondence you have made with us.
- Additionally, we may collect certain data points based on the categories of data subjects and their relationship with us.
1.2 Sources of Personal Information
- Submitted by yourself, through our Website forms, applications on our portals, or by contacting/emailing our official contacts.
- Shared with Amrut Software employees, such as our sales or marketing representatives.
- Shared with or by Amrut Software associates/affiliates.
- Shared by the employers of the visitors and contractors, where applicable.
- Sourced from public website and social media, including your publicly accessible profiles.
- Shared by our suppliers, vendors and service providers.
1.3 Use of your Personal Information
We may use your Personal Information for the following purposes:
- to provide better usability, troubleshooting and site maintenance
- to understand which parts of the website are visited and how frequently
- to create your login credentials, where applicable
- to identify you once you register on our website
- to facilitate communication with you, including contacting you and responding to your queries or requests
- to offer curated content tailored to your preferences
- to enable marketing and sales-related communications
- to provide access to podcasts available on our website(s)
- to publish testimonials and case studies
- to generate and maintain leads as part of our Customer Relationship Management database
- to perform data analytics for providing a better user experience, enhancing website performance and achieving business objectives
- to enhance and optimise our business operations, applications, systems, and processes, including operation and management of our communication assets and systems, ensuring and strengthening information security, maintenance of audit trail and associated records,
- to protect your data and Amrut Software assets from information security threats and to secure against any unauthorised access, disclosure, alteration, or destruction
- to comply with applicable laws and other legal requirements, such as regulatory filings, record-keeping and reporting obligations, cooperating with government-authorised inspections or requests, protecting our legal rights, and seeking remedies, including defending against any claims or engaging in legal proceedings, responding to subpoenas or court orders and managing documentation for related purposes.
For some of the personal data processing we undertake, we might use AI, Machine learning and related technologies to enhance customer experience and data analytics capabilities, but whenever we do so, we use responsible AI practices.
1.4. Legal basis of the processing
The applicable privacy and data protection laws provide for certain justifiable grounds for the collection and processing of personal data, commonly referred to as the legal basis of processing. We primarily rely on the following legal bases:
- We process your Personal Information when it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract, e.g., when you would engage with us for receiving our services and offerings, or when managing the data of our employees for ensuring the performance of their employment contract.
- We process your Personal Information when it is necessary for a legitimate interest pursued by us or a third party (when these interests are not overridden by your data protection rights), e.g., when we need to understand your usage of our website and interaction with the same, for generating your secure login credentials, or to optimise our processes.
- We process your Personal Information with your consent. Where we process Personal Data based on consent, your consent is revocable at any time,
- We may process your Personal Information to comply with any Legal obligations, including applicable laws and protecting our legal rights, seeking remedies, and defending against claims.
2. Consequences of not providing Personal Information
If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to fulfil the relevant purpose of processing, including the provision of any services to you, if applicable.
3. Data recipients, transfer, and disclosure of Personal Information
3.1 Amrut Software does not share your Personal Information with third parties for their direct marketing purposes.
We share your Personal Information within
- Amrut Software or with any of its branches;
- Business partners / Associates;
- Authorised third-party agents; or
- Auditors, and/or government authorities, where applicable.
3.2 Facilitating International Data Transfers
We may transfer Personal Information to countries outside of your country of residence, either to Amrut Software or its business associates, including to countries which have different data protection standards from those that apply in your country or region of residence. We provide services globally; however, the primary locations are in India and UAE, where we may transfer the data outside your country or region of residence, we shall take reasonable and appropriate steps in line with applicable laws while executing such transfer.
4. Your Rights
4.1 Subject to the laws of your country, you may have certain rights as a data subject (including but not limited to the right to information, access, rectification, erasure, object, restriction of processing, right to complain), relating to your Personal Information that we process. Where the data processing is based on your consent, you may withdraw your consent to the processing of any Personal Data at any time. This will not affect the lawfulness of any processing operation before your withdrawal.
Your rights as a data subject may differ based on your applicable jurisdiction.
4.2 Exercising your rights: For exercising your rights, we may need to request certain information from you to ascertain your identity and confirm that you are entitled to exercise the same. You can exercise your rights by contacting us at privacy@amrutsoftware.com
5. Data security
At Amrut Software, there exists a perfect balance between Governance, Process and Technology, the combination of which has established Amrut Software's commitment to its customers and stakeholders. Amrut Software adopts reasonable and appropriate security controls, practices and procedures, including administrative, physical security, and technical controls in order to safeguard your Personal Information.
6. Data retention & Data Deletion
Personal Information will not be retained for a period longer than necessary to fulfil the purposes outlined in this privacy statement unless a longer retention period is required by law or for directly related legitimate business purposes. Personal Data that is no longer required to be retained as per legal and business requirements will be disposed of in a secure manner.
7. Children’s Privacy
Amrut Software Website, its associated products or services and hosted contents, are not intended for use by children.
As such, we do not knowingly solicit or collect personally identifiable information online from children without prior verifiable parental consent. If Amrut Software learns that a child has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children, please email us at privacy@amrutsoftware.com.
8. Updates to this privacy statement
Amrut Software may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. However, our commitment to protect the privacy of website users will continue to remain.
Privacy Statements for Region/Country-specific
*A detailed privacy notice will be provided when one applies for a job or business relationship in Amrut Software”
9. Categories of Personal Information (including sensitive Personal Information) that we process
Candidate name, Contact details, Resume, Date of Birth, Email Address, Educational qualification including skill details, Employment related information, details about background checks, passport details (only if shortlisted). A few other details collected, such as web address, willingness to travel, etc. (optional), Financial details and national identification details (only in selected countries, where required by law)
* Please note that the categories of personal (or sensitive personal) details processed may differ based on the business requirements of the entity and the legal requirements of a country.
10. Use of your Personal Information
We use your Personal Information for the following purposes:
- To assess the candidate’s suitability for the job requirement as part of the recruitment or internship selection process and other associated processes, including background verification by our authorised vendor,
- To carry out various employer-related activities if you are selected to join the organization and to enable us to ensure that we are compliant with any applicable labour and/or other relevant laws.
11. Legal Basis of Processing
We process your Personal Information when it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract or based on your consent, as per applicable laws.
12. Data Recipients and Access
Your data may be accessible to authorised internal recipients within Amrut Software Pvt. Ltd., its Associates or affiliates, our authorised service providers, including cloud service providers who provide services to Amrut Software, business partners, Government Bodies, including statutory, regulatory authorities, law-enforcement agencies (where applicable), and Auditors (internal/external), based on contractual obligations.
13. How to contact us
If you have any questions regarding our privacy practices or this privacy statement, or to request this privacy statement in another format, please contact us at:
Phone: +91 22 48971025
Email: privacy@amrutsoftware.com
Address:
Vaswani Chambers, 2nd Floor, 264-265, Dr Annie Besant Road, Municipal Colony, Shivaji Nagar, Worli, Mumbai Maharashtra 400 030.