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Amrut Software's Winning Equation: How Amrut Software Thrives on Collaborative Teamwork and Unified Support
Due to significant growth in JIRA usage, the older version of JIRA proved insufficient and ran against compatibility limitations. Additionally, JIRA, Confluence and databases hosted on the same server further caused performance issues like repeated bugs, errors and slower production.
Managing retail operations and providing effective customer service requires seamless collaboration with different teams for which the client approached Amrut Software.
With a large student population, the school aimed to streamline communication between parents and teachers, ensuring timely and seamless support for students' growth and development.
The diverse range of colleges and departments within this University posed a challenge in managing student queries and support requests.
In the wake of growing employee size, organization looked for ways to consolidate support requests across various departments while streamlining workflow.
The company's commitment to exceptional customer service led to the establishment of a dedicated customer service department responsible for providing real-time orders and customer information to their executives.