Case Studies
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Amrut Software's Winning Equation: How Amrut Software Thrives on Collaborative Teamwork and Unified Support
Cloud Migration
The project encompassed migrating data from the Jira server and Confluence server to the Atlassian Cloud, as well as merging Jira and Confluence Cloud instances and another Jira Cloud instance into the same cloud environment.
Case Study
Due to significant growth in JIRA usage, the older version of JIRA proved insufficient and ran against compatibility limitations. Additionally, JIRA, Confluence and databases hosted on the same server further caused performance issues like repeated bugs, errors and slower production.
Jira Migration
Due to significant growth in JIRA usage, the older version of JIRA proved insufficient and ran against compatibility limitations. Additionally, JIRA, Confluence and databases hosted on the same server further caused performance issues like repeated bugs, errors and slower production.
Helpdesk Software
Managing retail operations and providing effective customer service requires seamless collaboration with different teams for which the client approached Amrut Software.
With a large student population, the school aimed to streamline communication between parents and teachers, ensuring timely and seamless support for students' growth and development.
Helpdesk Software
The diverse range of colleges and departments within this University posed a challenge in managing student queries and support requests.
Helpdesk Software
In the wake of growing employee size, organization looked for ways to consolidate support requests across various departments while streamlining workflow.
The company's commitment to exceptional customer service led to the establishment of a dedicated customer service department responsible for providing real-time orders and customer information to their executives.
With a workforce of over 10,000 professionals, the company is committed to delivering efficient customer service and resolution to millions of customers.
Atlassian Solutions
The primary objective of this project was to consolidate the two Jira instances into a single Jira Data Center instance, thereby reducing costs and improving user request management efficiency.
Helpdesk Software
A leading foreign exchange group in the Gulf region and a member of the Emirates Post Group, provides a wide range of foreign exchange and money transfer services.
Atlassian Solutions
A leading telecommunications company, sought to optimize its project management and case-handling processes.