Champions of customer Service

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Four powerful products

One pretty package.

The Suite offers everything you need to let conversations with customers flow across channels seamlessly, creating a better experience for both your business and your customers.

Support

Integrated customer support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Guide

Knowledge base and smart self-service

Zendesk Guide is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.

Chat

Live chat and messaging

With Zendesk Chat and Message you can proactively engage customers – in real-time and in context—so time sensitive problems get the attention they deserve.

Talk

Call center software

Zendesk Talk makes it easy and eicient for agents to help customers over the phone as part of a seamless omnichannel support experience.

The Zendesk Family

Amrut software and Zendesk help organizations understand their customers, improve communication, and offer support where and when it’s needed most. The products work closely together, sharing data, customer history, and communication channels, so your team can too.

Zendesk Support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Zendesk Sunshine

Sunshine is an open, flexible, and powerful CRM platform to build the best customer experiences.

Zendesk Chat

Live chat software that provides a fast and responsive way to connect with customers in the moment.

Zendesk Talk

Call center software that allows for more personal and productive phone support conversations.

Zendesk Sell

Sell is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams.

Zendesk Explore

Analytics to help measure and understand the entire customer experience.

Zendesk Gather

Zendesk Gather provides a community forum for customers to connect and collaborate.

Zendesk Connect

Customer intelligence software built for targeted campaigns and proactive engagement.

Better customer service starts with better communication

Zendesk brings all your customer conversations into one place.

From Zendesk Blog